99% of our customers are satisfied with our products and recommend Medpak to their family and friends. However, if you are not satisfied with the product, request a refund within 30 days of purchase. We are confident in the products we sell, so we guarantee your money back. Limited to one product per order.
How to make a return?
Medpak will reimburse the return postage costs.
- Email info@medpak.shop with your invoice/order number, product name and postal address.
- We will send you an email to let you know if your refund has been approved.
- You can now send the product you wish to return by recorded delivery (including your invoice/order number) to the address below depending on the country you live in .
- Once we have received your returned order, we will check the return and send you an e-email when the refund has been processed.
Terms of refund:
All items must be sent by recorded delivery to our address below.
Please include your invoice/order number.
Our policy is 30 days from the date of delivery to you. If 30 days have passed since delivery, unfortunately we cannot offer you a refund or exchange.
Address for return Germany:
GoGlobal24 - Medpak
Oldenburger Ring 3
02829 Markersdorf
Germany
Address for return Austria:
Paxy - Medpak
Industriezeile 2 (DPD DEPO)
2100 Leobendorf
Austria
Address for return Netherlands:
Global24 - Medpak
Afrikastraat 23
6014CG Ittervoort
Netherlands
Address for return Belgium:
Global24 - Medpak
Afrikastraat 23
6014CG Ittervoort
Netherlands
Address for return France:
Global24 - Medpak
22 rue Edmond Rostand porte 0012
59130 Lambersart
France
Address for return Slovenia:
Paxy - Medpak
Budovateľská 1234
03853 Turany
Slovenia
Address for return Czech Republic:
Paxy - Medpak
Vratimovská 681/80
71900 Ostrava-Kunčice
Czech Republica
Address for return Italy:
Global24 - Medpak
Via Papa Giovanni XXIII n 13/15
20053 Rodano(Mi)
Italy
Address for return Spain:
Global24 - Medpak
Carretera de Martorell 104-108
08740 Sant Andreu de la Barca
Spain
Address for return Belgium:
Expandeco – Packeta
Halensebaan 117
3390 Tielt Winge
Belgium